
Frequently Asked Questions
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Some common questions have been answered. If you cannot find the information you need, please get in touch.
01 How much electricity does a machine use?
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This depends on the equipment but on average, most machines consume around 250 watts, which equates to around 75p per day. Based on a unit rate of 30p per KWH & a machine powered for 10 hours daily.
02 What are your rental charges?
We understand that a rental option that works for one business may not work for another, so we offer a flexible approach. We can supply machines on terms that suit you and your business. Our machines are available in one of two ways:
Fixed Rental - You'll receive all the money from the equipment in turn for a fixed fee.
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Profit Share - We take a percentage of the machine's income meaning that if you're unsure if a machine will be viable, you cannot lose. If it doesn't make any money neither do we!
03 What licenses & permits I need for gaming machines?
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We can sort this for you. All we need is some basic information and we can apply for everything on your behalf to ensure you're fully compliant. A machine where a prize, greater than the cost per play can be won, will generally require the following:
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MGD (Machine Games Duty)
This is a percentage-based tax on gaming machines and the rate will depend on the price per play & the prizes that can be won. To make life simple we can collect and pay this on your behalf. There are some exemptions to this i.e. lottery machines. Click here for further information
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Local Authority Permit
A permit from your local council will be required which stipulates the number and categories of machines you are allowed. There are some exemptions to these i.e. skill-based machines. Click here for further information
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04 How often do you empty your machines?
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If you are renting equipment from us, then you'll have a set of keys so you can do this whenever you like. We ensure that machines supplied on profit share are emptied regularly, all customers are different and we can vary our collections to suit and we can arrange additional collections if machines have been used more than usual.
05 Cash is no longer king, what can you do?
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...We're already doing it! Current legislation does not allow cards to be used directly on gaming machines, however, this is under review. We have the technology and systems in place to enable our machines to work with cards once this changes. All other machines can be operated with both cash and card or just card.
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06 What area does your service cover?

Sandwich
Maidstone
Deal
Dover
Bearsted
Charing
Tonbridge
Tunbridge Wells
Ashford
KENT
SHEPWAY
Folkestone
Hythe
Wye
Hawkinge
Paddock Wood
Crowborough
Tenterden
EAST SUSSEX
Rye
New
Romney
Lydd
Battle
Hailsham

Dorking
SURREY
Crawley
East
​Grinstead
Sevenoaks
WEST SUSSEX
Horsham
Worthing
Haywards
Heath
Burgess
Hill
Uckfield
Lewes
ESSEX
LONDON
Dagenham
Basildon
Richmond
Sutton
Dartford
Orpington
MEDWAY
Gravesend
Rochester
Gillingham
Chatham
Swanley
Northfleet
Longfield
Croydon
Leatherhead
Snodland
Aylesford
Canterbury
Chartham
Southend
ISLE OF SHEPPEY
Sheerness
Herne Bay
Whitstable
Leysdown
Faversham
SWALE
Sittingbourne
Margate
THANET
Ramsgate
Broadstairs
Birchington
Minster
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Our rental service operates in the areas outlined below in south-east England 7 days a week, 365 days a year from 09:00 - 21:00 with most repairs carried out in under 2 hours.
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